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Managing your subscription

Your subscription is built to flex around your life. Here is how to handle the situations that come up most.

Everything below lives behind a login. If you cannot find a screen, sign in first.

Skip a week (or several)

Skipping takes one tap and there is no penalty.

  1. Open Your weeks.
  2. Find the week or weeks you want to skip.
  3. Toggle the switch off.

That is it. We will not bill you for skipped weeks, no box ships, and your next on week arrives on the following delivery date.

DemoTap a toggle to see how skipping works.
  • Ship on Mon, May 25
    4x Super Veggie, 1x Confetti, Longevity Sprinkles
  • Ship on Mon, Jun 1
    4x Super Veggie, 1x Confetti, Longevity Sprinkles
  • Ship on Mon, Jun 8
    4x Super Veggie, 1x Confetti, Longevity Sprinkles
  • Ship on Mon, Jun 15
    4x Super Veggie, 1x Confetti, Longevity Sprinkles

This is a practice demo, your real subscription is not affected. To manage your actual weeks, open Your weeks.

Change what's in your box

  1. Open Your weeks.
  2. Click the week you want to edit.
  3. Use the + and buttons next to each item to set quantities.
  4. Save your changes.

When you save, you will see two options:

  • Save to this week only. A one-off change. Future weeks keep your usual lineup.
  • Save to all future weeks. Makes this your new default.

Minimum order is two boxes per week.

Update your shipping address

Moving? Sending a box to a second home? Update the address on file before your next order locks.

  1. Open Your account.
  2. Click Edit on the shipping section.
  3. Save.

The new address applies to your next order that has not shipped yet.

Update your payment method

Card expired, switching banks, or want to use a different card.

  1. Open Billing.
  2. Click Add New Payment Method.
  3. Enter the new card and save.
  4. Set it as your default if you want future orders billed to it.
  5. Remove any old cards you no longer need.

Still stuck?

Reply to any email from us or write to hello@superveggie.delivery. A real human reads every message.