Your subscription is built to flex around your life. Here is how to handle the situations that come up most.
Everything below lives behind a login. If you cannot find a screen, sign in first.
Skip a week (or several)
Skipping takes one tap and there is no penalty.
- Open Your weeks.
- Find the week or weeks you want to skip.
- Toggle the switch off.
That is it. We will not bill you for skipped weeks, no box ships, and your next on week arrives on the following delivery date.
- Ship on Mon, May 254x Super Veggie, 1x Confetti, Longevity Sprinkles
- Ship on Mon, Jun 14x Super Veggie, 1x Confetti, Longevity Sprinkles
- Ship on Mon, Jun 84x Super Veggie, 1x Confetti, Longevity Sprinkles
- Ship on Mon, Jun 154x Super Veggie, 1x Confetti, Longevity Sprinkles
This is a practice demo, your real subscription is not affected. To manage your actual weeks, open Your weeks.
Change what's in your box
- Open Your weeks.
- Click the week you want to edit.
- Use the + and − buttons next to each item to set quantities.
- Save your changes.
When you save, you will see two options:
- Save to this week only. A one-off change. Future weeks keep your usual lineup.
- Save to all future weeks. Makes this your new default.
Minimum order is two boxes per week.
Update your shipping address
Moving? Sending a box to a second home? Update the address on file before your next order locks.
- Open Your account.
- Click Edit on the shipping section.
- Save.
The new address applies to your next order that has not shipped yet.
Update your payment method
Card expired, switching banks, or want to use a different card.
- Open Billing.
- Click Add New Payment Method.
- Enter the new card and save.
- Set it as your default if you want future orders billed to it.
- Remove any old cards you no longer need.
Still stuck?
Reply to any email from us or write to hello@superveggie.delivery. A real human reads every message.
